Platform Security
Your data security and privacy are our top priorities. We've built ToldUntold with enterprise-grade security measures to protect your content, your teams, and your business intelligence.
GDPR Compliant
Full compliance with GDPR regulations. We provide complete data portability, the right to be forgotten, and transparent data processing policies.
No Third-Party AI
We rely exclusively on proprietary AI hosted on our own servers. We never share your data with external AI services or use it to train our models.
Data Encryption
AES-256 encryption at rest and TLS 1.2+ for data in transit. Your content and user data are protected with industry-standard encryption.
Secure Infrastructure
Enterprise-grade cloud infrastructure with 24/7 monitoring, automatic backups, and redundancy to ensure your data is always safe and available.
Access Control
Role-based permissions and multi-factor authentication. You control who has access to what, with granular permission management.
SSO & Integration
Single sign-on support and secure API access for seamless integration with your existing systems and workflows.
Your Data, Your Control
We believe in complete data sovereignty. Your content, analytics, and business intelligence remain yours, always.
Proprietary AI Models
All AI processing happens on our sovereign servers using custom LLM models. We never send your data to external AI providers like OpenAI, Anthropic, or Google.
Data Residency
Your data is stored in secure European data centers with full compliance to EU data protection regulations and sovereignty requirements.
No Model Training
Your content is never used to train AI models. We maintain strict data isolation and zero-retention policies with complete ownership guarantee.
Regular Backups
Daily automated backups with point-in-time recovery capabilities. Your data is protected against loss with multiple redundancy layers.
Security & Privacy Questions
Where is my data stored?
All data is stored in secure European data centers with full GDPR compliance. We maintain strict data residency policies and never transfer your data outside the EU without explicit consent.
Do you use third-party AI services?
No. Unlike most platforms, ToldUntold uses exclusively proprietary AI models hosted on our own infrastructure. We never send your content to external AI providers like OpenAI, Google, or Anthropic. This ensures complete data confidentiality and sovereignty.
How do you encrypt data?
We use AES-256 encryption for data at rest and TLS 1.2+ for data in transit. All connections are encrypted end-to-end, and sensitive data is encrypted with separate encryption keys managed through industry-standard key management systems.
Who has access to my data?
Only authorized personnel with explicit need have access to infrastructure. We implement strict role-based access controls, audit logging, and the principle of least privilege. Customer data is never accessed unless required for support with your explicit permission.
Do you perform security audits?
Yes. We conduct regular security assessments, vulnerability scanning, and maintain continuous monitoring of our infrastructure. We also work with security partners to ensure our platform meets the highest standards.
What about data backups?
We perform daily automated backups with point-in-time recovery capabilities. Backups are encrypted and stored in geographically distributed locations for maximum resilience.
Can I export my data?
Absolutely. You have complete data portability rights. We provide tools to export all your content, analytics, and user data in standard formats at any time.
How do you handle China operations?
For our Full Mainland China Support option, we maintain separate infrastructure compliant with local regulations while ensuring the same security standards. Data stays within regional boundaries as required.
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